FAQS

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy.

To initiate a return, please email us at your email with your order number and reason for return. We will then provide you with instructions on how to return your item.

All returned items must be in their original condition and packaging, with no signs of damage or wear. Once we receive your return, we will inspect the item and process your refund. Please note that shipping charges are non-refundable, and the customer is responsible for return shipping costs.

If your item arrives damaged or defective, please contact us within 48 hours of receipt and provide photos of the damage. We will work with you to resolve the issue and provide a replacement or refund as needed.

Please note that personalized or custom orders are not eligible for returns, unless they arrive damaged or defective.

We strive to make every customer happy with their purchase, so please don't hesitate to contact us with any questions or concerns.

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We offer shipping for all our canvas prints, which will be shipped framed and ready to hang. Our standard shipping method is Standard shipping: This is the most common shipping method and typically takes between 3-5 business days within the same country or up to 2 weeks for international shipments, and shipping rates are calculated based on the size and weight of your order.

For our prints, they will be shipped rolled in a sturdy tube to prevent damage during transit. Please note that all orders are shipped unframed.

Once your order has shipped, you will receive a confirmation email with a tracking number that you can use to track your package. Please note that shipping times may be longer during peak periods such as holidays, and delays may occur due to unforeseen circumstances outside of our control.

If you require expedited shipping, please contact us before placing your order so we can provide you with a shipping quote and estimated delivery time.

We strive to provide excellent service and timely delivery, so please don't hesitate to contact us with any questions or concerns about your order or shipping.

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There are several shipping methods available, depending on your location and the carrier used by the seller. Here are some common shipping methods:

Standard shipping: This is the most common shipping method and typically takes between 3-5 business days within the same country or up to 2 weeks for international shipments.

Expedited shipping: This method is faster than standard shipping and typically takes 1-3 business days within the same country, or up to 1 week for international shipments. However, expedited shipping is usually more expensive than standard shipping.

Overnight shipping: This is the fastest shipping method and typically takes 1 business day within the same country, or up to 2-3 business days for international shipments. Overnight shipping is the most expensive shipping option.

Please note that shipping methods and delivery times may vary depending on the carrier and destination, and some shipping options may not be available in certain areas. It's always a good idea to check with the seller for more specific information on shipping options and estimated delivery times.

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At our art store, we use a variety of printing techniques to create high-quality prints of our original artworks. Here are some of the techniques we use:

• Giclee printing: Giclee is a fine art printing process that uses high-quality archival inks and papers to produce a print that is both vivid in color and long-lasting. The process involves spraying microscopic droplets of ink onto the paper or canvas to create a high-resolution image. This is the most popular method we use to print our art.

• Screen printing: Screen printing is a traditional printing method that uses a mesh screen to transfer ink onto a surface. The process involves creating a stencil on the screen and then pressing the ink through the stencil onto the paper or canvas. This method is ideal for creating bold, solid colors and is often used for printing posters and other promotional materials.

• Lithography: Lithography is a printing technique that uses a flat stone or metal plate to transfer an image onto paper or canvas. The process involves applying ink to the plate, which is then transferred onto the paper or canvas using a roller. This method is ideal for printing high-quality reproductions of fine art.

• Digital printing: Digital printing uses computer technology to create high-quality prints of an image. The process involves sending the image to a printer, which then applies ink to the paper or canvas to create the final print. This method is often used for printing photographs and other digital artwork.

Each printing technique has its own advantages and disadvantages, and we choose the best method for each artwork based on factors such as the desired finish, the size of the print, and the intended use. We take great care to ensure that each print is of the highest quality and that the colors and details are true to the original artwork.